Whenever a graphic designer finds themselves working on a team with other creative types, there’s a likelihood that some individuals will stand out by having superior skills, knowledge and/or abilities. Having been in the business for over 20 years myself, I often realize that I’m that person in the group who has the chance to take responsibility, manage the project, motivate the team, and possibly share knowledge or teach useful skills to others.
How does a professional go about mentoring their peers, without being viewed as a bossy know-it-all or condescendingly self-righteous? I keep three guidelines in mind when I feel compelled to teach, offer constructive criticism, or help out when those responsible for completing a task seem to be floundering.
1. Model yourself on your own mentors.
Remember similar situations in which you were the one who could use some help. Recall the friendly attitude and respectful word-choices of those who taught effectively and that you felt honored and comfortable learning from. Draw inspiration from those outside of your own field as well: A chef who demonstrates a recipe with a lighthearted manner that is instructive and enjoyable to watch. A trainer who realizes the differing strength and endurance levels of their class participants, and deftly structures an exercise program to be beneficial for all.
2. Have patience, awareness of different ways of learning, and of varying communication styles.
Frustration and stress are common when someone doesn’t have all the skills or knowledge they need to succeed at a project. The teacher can get frustrated as well. Attempting to instruct others, and having them misunderstand, or repeatedly fail at a task, can be quite stressful. It’s important to keep a calm demeanor. Coming up with alternative ways to convey information, or to go about solving a problem, will usually yield productive results eventually. Be mindful of the many styles of communication: body language and tone of voice can indicate understanding, willingness, resentment, or confusion.
3. Teach what you know, admit what you don’t know.
Sharing the software tips and tricks, project management methods, ways to utilize current design trends, and collection of online resources that you have accumulated can be a great help to your colleagues. But monopolizing a conversation about how to use Photoshop or insisting that others follow your ideal way to prioritize tasks keeps you from hearing the insights of your peers. An open-minded approach is key. True collaboration allows everyone involved to contribute their own expertise so that we all arrive at quality results. Similarly, realize when your knowledge of a subject is lacking. Being willing to ask for help or admit when you’re not the best person to handle a particular task goes far in establishing your credibility.
Leave a Reply